Frequently Asked Questions
| Q | I am wondering is this CD-... - in English or is it in Russian? |
| A | Evanescence in English, Rammstein in German, Desireless in French and so on. There are no any Russian-language versions at all but there are edition released for sale in Russia only |
| Q | Do you sell shrink-wrapped CDs |
| A | The most of Russian and import CDs were never sealed, some CDs are factory-sealed |
| Q | Do you accept Canadian cash money (euros, pounds etc.)? |
| A | Yes we accept any currency |
| Q | I live in Australia (Brazil, USA, Germany ... place anything else) what is the shipping fee and delivering time? |
| A | Fee is firm $8 for first item, $1 for each extra and we ask three weeks for delivering. Orders are shipped by Registered air mail or , by DHL or EMS on special request |
| Q | I am looking for ... which isn't listed can you help me? |
| A | Pre-orders are not accepted, better subscribe our mailing list to be informed of new arrivals and you'll never miss the CD you need. Current catalogue as file is available from special page |
| Q | I am a big fan of so-and-so artist and have hundreds of his CDs. What can you offer me? |
| A | Open corresponding page and browse the catalogue or use Search box |
| Q | Do you have any reference from your customers? |
| A | Sure. Check my feedback at eBay or GEMM |
| Q | Is it safe to pay by credit card online? |
| A | Credit cards payments are processed by certified secure server at netsoundsmusic |